FREQUENTLY ASKED QUESTIONS
If you wish to cancel or amend your order please e-mail firstname.lastname@example.org or call +971 55 890 3155, quoting your order number, as soon as possible. We will do our best to accommodate any changes requested however, once an order has been processed we cannot guarantee that it can be cancelled or amended..
We are pleased to offer worldwide shipping via DHL Express on all orders placed on tatianatretyak.com. Orders being delivered to USA will take 3-7 working days and orders being delivered to the rest of the world will take 7-10 working days. Tatiana Tretyak Brand are not responsible for any unanticipated delays caused by destination customs clearance processes.
For most UAE orders, delivery is guaranteed next day if ordered before 2pm Saturday-Thursday.
We hope you will love your Tatiana Tretyak Brand order, but if you’d like to return it for any reason it can be returned for exchange or refund within 30 days of receipt, see our Refund page.
Unfortunately we cannot refund any duties and taxes paid on your order.
All items purchased from tatianatretyak.com may also be exchanged or returned at Please keep your original order number to hand and quote it to the customer service email@example.com .